Hotel Policy
Guaranty Policy:
Credit card is required to guarantee the reservation.
Bank: Bancomer
Beneficiary: Inmobiliaria Kayab SA de CV
Branch:6715
Account:00133532070
Interbank Code:012125001335320709
A 50% deposit off final fee is required as minimum, deposit deadline is 15 day ahead of check-in date followed by sending the bank voucher.
Check In: 1:00 p.m.
Check Out: 2:00 p.m.
Credit Cards Accepted:
Diners Club, Visa and MasterCard.
Cancellation Policy:
We accept cancellations 15 Hrs. Prior to the arrival,in order to avoid fee charges.
No Show Policy:
In case of no show, will be charge the first night of stay without right to reimbursement.
Extra person Policy:
All extra person will have charge.
Kids Policy:
2 Childs under 12 years old are free in the same room with their parents.
Pets Policy:
Pets are admitted as long as they remain leashed or within a cage outside the room.
Oversold Policy:
- In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
- The hotel will pay a one night stay plus taxes at a similar Hotel.
- The guest will be transported by the hotel to the new hotel.
- The guest will be permitted at least one phone call to his house or office.
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Tel: +52 (916) 3452094 Fax: +52 (916) 3452093
Internet Marketing Strategy and Design by: www.UniVisit.net
La Concha Hotel is a partner of www.VisitMexicoHotels.com